Recovery XR Operator Training

This training will explain the six-steps to becoming a certified operator of the Recovery X R along with operational steps to effectively run a session

 
 

Step 1 - Signing Into the Cryo Innovations Web-Portal

  • Sign-in to the web-portal by going to www.Cryoinnovations.com and select the sign-in button on the top right.
  • The Owner’s username and password is in the Welcome Email sent by Cryo Innovations.
  • Review the Website Terms of Service and Privacy policy Agreement and click Accept

Step 2 - Registering new staff

  • After an owner, manager, or operator signs in - select “Staff Management” - followed by “Register New Staff”
  • Enter in the new operator's information into the form fields and assign them a password
  • To edit information or to delete a staff member - select the "Edit" button
  • Click save after entering each staff member

Step 3 - Setting up the Point of Sale

  • The Point of Sale requires signing up a merchant account through our merchant system - “Mojopay”
  • Click the link provided on the point of sale tab that says “click here to sign up Merchant Account”
  • Once this is complete the owner will be given a Mojopay A P I token key
  • Copy and paste this key into the field that says Mojopay A P I token in the Location Management tab on the main menu
  • The chamber is now setup to accept payments through the tablet credit card reader
  • To create subscriptions - owners or managers can go to the Point of Sale tab
  • They can customize subscriptions to fit their business strategies
  • Subscriptions can be edited - activated or deactivated after creating the subscription
  • Owners or managers can also offer extra products or services in the Point of Sale
  • It is easy to add - edit or delete them in the “Products or Services” tab
  • Select the “Action” button and check the box of the appropriate category
  • The “Transactions” tab allows owners or managers to view payments as well as process refunds
  • A ranking system of one lowest through five highest controls certain selections and options throughout
  • If a manager is a rank of three - only activities that have the same rank or lower are available to them - such as discounts and specials
  • For example an owner would have a rank of five or full access, and a general manager would have a rank of four
  • The ability to discount - change items - and change prices - are reserved for a rank of three through five

Step 4 - Marketing

  • Cryo Innovations offers a unique option on the Recovery X R top monitor display
  • It allows owners to present on-board advertising to their clients during a session
  • The “Marketing” tab allows businesses to advertise and promote in video format
  • Selecting “Details” will bring operators to the management page
  • Owners or managers can add promotional videos - logos and ticker text to the monitor - All of which are visible to the client during a session

Step 5 - Fingerprint Management

  • Select Fingerprint Management from the main menu
  • Select add fingerprint
  • Next - the operator will lift and gently place their finger on the fingerprint scanner on the left side of the tablet
  • Do this four times to fully capture the fingerprint
  • Once the final fourth capture is made - a fingerprint will be added to the profile
  • Select the top left back button to proceed to the certification exam if not already prompted to do so

Tip: Always use the same finger for all operators and customers so not to get confused on which finger they registered with


Step 6 - Certification

  • To operate the Recovery X R chamber - an operator must pass the certification safety exam
  • The exam will ensure that each operator knows the basics of operation and safety for the Recovery X R
  • After passing the exam the unit will be operational via the operators fingerprint