
FAQ
Straight answers
The questions operators actually ask, answered plainly from what we know to be true. Anything that depends on your specific plan gets a specialist, not a guess.
Cryotherapy
The treatment itself
What is cryotherapy?
Cryotherapy uses extremely low temperatures, about -230°F, for short periods of time.
How does cryotherapy work?
A whole-body cryosauna chills the body with cold air during a two to three minute session. Exposed skin reacts to the extreme cold with vasoconstriction, which pushes some of the blood from the surface areas and skeletal muscles toward the body's warm core. Once the session is over, the skin returns to normal temperature as the warmer blood circulates through the entire body.
How long does a whole-body cryotherapy session take?
A whole-body session runs 2–3 minutes. Sessions are short by design, which is also why one machine can serve many clients in a single day.
How cold do the machines get?
The XR Cryosauna cabin reaches -220°F, the electric XR Cryo Kiosk reaches -180°F, and the handheld XR ISO delivers localized cooling at -80°.
How much liquid nitrogen does a session use?
An LN2 chamber uses 2–3 liters of liquid nitrogen per session, which is one of the lowest usage figures in the category and keeps the per-session cost down.
What are the benefits of cryotherapy?
The vast majority of people feel immediate relaxation after cryotherapy. That makes it an effective alternative to low-tech applications such as ice packs and ice bath immersion.
How long does it take to feel the benefits of cryotherapy?
Not long. In the first few moments, as skin temperature drops, the brain releases endorphins and adrenaline into the body, while core body temperature stays at about 98.6°F. Cryotherapy treatments typically take about five minutes, but the XR delivers its short-term results in three. After the session, capillaries expand and deliver oxygen-rich, nutrient-dense blood throughout the body, which helps speed recovery. Users feel this as a pleasant tingling, and the effects can last six to eight hours.
Is cryotherapy comfortable?
Yes, it is very tolerable. A treatment usually lasts between 1.5 and 3 minutes, and the cold air contains no moisture and no air current. You may shiver toward the end, but that stops as soon as you leave the chamber.
I'm claustrophobic. Can I still use the cryotherapy chamber?
Yes. The chamber is open at the top and adjusted to the client's height, so your head and neck are always above the opening and you are never fully enclosed. The door is closed during treatment but never locked, so you can step out at any time.
What should I wear during a cryotherapy treatment?
Wear only your undergarments (no underwire in bras), plus thick gloves and thick slippers. Remove all jewelry, and remove any piercings or keep them covered with a thick cloth, such as a gloved hand. The most important safety precaution is that you and anything you wear are completely dry when you enter the chamber, so remove socks if they are wet with sweat.
Do I have to take a shower before or after a session?
No. Showering is not necessary before or after cryotherapy, because the whole procedure is dry and does not make your skin wet. Many clients come by on their lunch break, since the entire treatment is only 3 minutes long.
How do I feel after a session?
Energized. Whole-body cryotherapy stimulates the body to release endorphins, the hormones that make us feel alert and energetic, and that effect typically lasts six to eight hours after treatment. The more treatments you do in close succession, the longer it lasts. Many clients also report better sleep after cryotherapy.
Do I have to do anything specifically after my session?
No, you do not have to do anything specific after your session, but hydrating is always a good idea.
Is there anything I should avoid after my session?
No. There is nothing you need to avoid after a cryochamber session.
How often can I have a cryotherapy session?
Sessions can be done safely as often as twice a day. For general use, 2–3 sessions per week is the norm, and high-level athletes have sessions up to 5 times a week.
How soon can I expect results from a cryotherapy treatment?
Right after your first treatment. Your body releases endorphins, the hormones that make you feel good and energetic, and that feeling will likely last for several hours. Depending on your physical condition, you may feel immediate relaxation and improved energy that lasts for several hours or even days.
Is one cryochamber treatment enough?
Every session is beneficial, but research has shown improved and cumulative benefits after a minimum of 10 sessions within a two or three week period. Professional athletes chasing peak performance might benefit from up to two sessions a day. After that, fewer treatments spaced further apart maintain and build on the results.
Is it safe to get that cold?
Yes, it is safe. During a 3 minute session your skin temperature drops, but your core temperature stays at 98.6°F, its natural state.
Is cryotherapy dangerous?
No. The liquid nitrogen used as the chilling agent never touches your skin, and it is the same nitrogen that makes up 78% of the air we breathe. Inside the chamber you breathe room air, chambers are equipped with an oxygen monitor for added safety, and a trained operator is always present to control the temperature and monitor your comfort.
Is nitrogen gas dangerous?
No. Nitrogen is a friendly, non-toxic gas that makes up 78% of the air we breathe, and it is as common and safe as oxygen. Many ice cream parlors even use clouds of liquid nitrogen to flash-freeze liquid cream into ice cream.
Are there negative effects to cryotherapy?
For some people, yes, which is why screening before treatment is so critically important. People with conditions like hypothyroidism, tuberculosis, respiratory diseases, heart conditions, nervous system diseases and blood diseases, among others, face a greater risk of side effects, and some can be severe or dangerous. The risk is also greater for people over 65, people with substance abuse problems, people with emotional disorders, and anyone with known problems tolerating cold.
Is there anyone who shouldn't use a cryochamber?
Yes. Cryotherapy is not advised for anyone who is pregnant, has severe unmanaged hypertension (BP over 180/100), has a cardiac pacemaker, is being treated for cancer, has deep vein thrombosis, acute or recent myocardial infarction, uncontrolled seizures, fever, unstable angina pectoris, Raynaud's syndrome, cold allergy, acute kidney and urinary tract diseases, or open wounds or ulcers, or is under the influence of drugs or alcohol. Every XR Cryosauna holds a complete list of health contraindications that each client must review and acknowledge before every session.
What's the worst thing that could happen?
If the user does not follow instructions, the worst outcome is frostbite. That is why hands and feet must always be covered with warm gloves and boots.
Can I catch a cold from whole-body cryotherapy?
No, you can't. Colds are caused by viruses.
What is localized cryotherapy?
Localized cryotherapy applies precision cooling to a specific area rather than the whole body. The XR ISO is our handheld device for it, used for pain management, sports recovery, aesthetics and cryo facials.
Is the client monitored during a session?
Yes. The operator touchscreen shows live cabin status for the entire session, and the hardware carries thermal imaging, a pulse sensor, a door alarm, an emergency stop and a fail-safe unlock.
Business
Running it as a business
Is a cryotherapy machine right for my business?
It fits businesses whose clients want to look and feel better. As more consumers learn about the benefits of cryotherapy, they want to try it themselves, and the XR lets gyms, med spas and chiropractic offices offer it as an additional treatment service.
How much revenue can a cryotherapy business generate?
The worked example we use is 20 treatments a day at a $40 average ticket, which comes to $24,000 in gross revenue per month. Your own market and schedule set your numbers, and the ROI calculator works them out from your inputs.
What does turn-key support include?
Turn-key support covers nitrogen sourcing, facility development and staff training, so the launch is handled end to end. After you open, you also get remote diagnostics and a dedicated customer success manager.
Is insurance available for a cryotherapy business?
Yes. Cryotherapy-specific insurance coverage is available, and a specialist can walk you through what it covers and what it costs for your situation.
Does HIPAA apply?
No. HIPAA, the Health Insurance Portability and Accountability Act, does not apply, because the XR, like every cryotherapy chamber on the market, is not classified as medical equipment. We also do not ask for personal information. We do require users to sign a health and safety waiver confirming they have no condition that prevents them from using cryotherapy.
What kinds of businesses run this equipment?
Operators run it as a dedicated recovery studio, as part of a wellness center, as a med spa add-on, as a gym or fitness center add-on, and as a mobile recovery service.
How do I find out what it costs to start?
Startup cost depends on your equipment mix, your space and your market, so we do not publish a one-size number. Submit the pricing form or call 1 (888) 431-CRYO and a specialist returns real figures for your plan.
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Equipment
The machines
Why is the XR cryotherapy chamber different from others?
It is connected, and it watches every session. The XR has Wi-Fi connectivity, modular technology and a mobile build, and it monitors oxygen levels, head position, pulse and temperature so it can signal a shutdown when something is wrong.
Why is the XR cryotherapy chamber less expensive?
Better technology does not necessarily mean more expensive. We found a less expensive, better way to build these units.
What does the XR need to run?
A 110V outlet and a supply of liquid nitrogen. The chamber requires no assembly, which saves time and costly setup fees.
Does the XR Cryo Kiosk need liquid nitrogen?
No. The XR Cryo Kiosk is fully electric and fully autonomous, so it needs no liquid nitrogen supply and no attendant to run sessions.
How much space does the equipment need?
A 10' x 10' space is sufficient for the XR and a liquid nitrogen dewar or two, and the electric Kiosk skips the dewar entirely. Exact dimensions and utility requirements are in the spec sheet, which a specialist will send with your pricing.
Can the liquid nitrogen dewars be stored outside the building?
Yes. Liquid nitrogen dewars can be stored both inside and outside the building.
What is fingerprint authorization?
Two fingerprint authorizations are required to operate the XR: one from an approved operator and one from an approved user. Trained operators have passed a certification safety test, which is saved under their fingerprint.
What is the purpose of the head proximity sensor?
It keeps the user's head above the liquid nitrogen. The head proximity sensor is a key safety feature of the XR: if the head drops below the top of the chamber, the chamber promptly shuts off.
Can I use the XR cryotherapy chamber alone?
No. An operator is required for every session. The operator and the user must both be signed in before the session proceeds, and the operator has to keep pressing “continue” when prompted.
Do I have to use the point of sale system?
Yes. Every XR owner uses the built-in point of sale to keep track of customer accounts. It also lets owners track sessions, view stats and more.
What software ships with the chamber?
The chamber ships with an operator touchscreen with fingerprint sign-in and live cabin status, thermal imaging, and cloud management and membership software behind it.
What warranty comes with the equipment?
Every machine carries a 3-year fix-or-replace warranty, top to bottom. Cryo Innovations warrants your XR to be free from defects in material and workmanship under normal use and service for three years from the date of delivery to the original purchaser, and during that period will repair or replace, at its discretion, any defective system or component. The warranty transfers to a new owner within the 3-year period, provided Cryo Innovations is notified 30 days before any transfer of equipment.
Do you need to send someone out to fix the chamber if something goes wrong?
Usually not. The unit is built modular, so anything that could malfunction can be mailed out immediately and swapped with ease. Otherwise we replace the chamber, and in certain instances we send a technical representative.
What happens when a machine needs service?
Remote diagnostics let us look at the machine without a truck roll, your dedicated customer success manager owns the issue, and the 3-year fix-or-replace warranty backs the outcome.
Where is the equipment made?
The equipment is American-made, with manufacturing, assembly and support in-house since 2007.
Buyer concerns
What owners ask before they buy
Will an XR increase my liability?
The XR is built to keep liability to a minimum. It carries 8+ onboard safety features, dual fingerprint authorization means every session is overseen by a trained operator, and it stores customer profiles and waivers. Cryotherapy-specific insurance coverage is also available.
What support do I get after I buy?
You get direct access to your dedicated Customer Success Manager, and anyone on our staff can answer questions about operating your XR. Our support is proactive: we constantly monitor the status of every chamber in the world, and we receive and address any and all warnings.
Is there any downtime with the XR?
The XR is designed to have zero downtime for an owner. It has no moving parts, and because it is Wi-Fi connected and self-diagnosing, we know when something needs to be fixed.
How long will the XR last?
The XR is mainly electronic and has no moving parts. It is sturdy and unlikely to break.
How efficient is the XR to run?
Its power consumption is minimal, comparable to the standard cost of running a TV, and an LN2 chamber uses 2–3 liters of liquid nitrogen per session.
Can I really make money with this?
Cryotherapy has a high profit margin. The average retail price of a single session ranges from $30 to $60, while the liquid nitrogen for a session averages $3 to $5. We have many customer success stories with an ROI in as little as 17 weeks.
What are my biggest risks?
Serving a client who should not use cryotherapy, which is why screening before treatment is so critically important. People with conditions like hypothyroidism, tuberculosis, respiratory diseases, heart conditions, nervous system diseases and blood diseases, among others, face a greater risk of side effects, some severe, as do people over 65, people with substance abuse problems, people with emotional disorders and anyone with known problems tolerating cold.
What is the difference between nitrogen and electric chambers?
The cooling source. Electric chambers use a refrigeration compressor for cooling rather than nitrogen. The XR uses liquid nitrogen vapor to chill the outer body, and nitrogen is a non-toxic gas that makes up 78% of the air we breathe. For operators who want no nitrogen at all, the XR Cryo Kiosk is fully electric.
Is direct exposure to nitrogen a risk?
Breathing pure nitrogen can be. Nitrogen is an asphyxiant, so breathing in 100% nitrogen in a room without ventilation can be dangerous. In the XR the client's head stays above the opening and they breathe room air, the head proximity sensor shuts the chamber off if the head drops below the top, and chambers are equipped with an oxygen monitor.
Financing
Paying for it
Is financing available?
Yes. Financing is available across the entire equipment lineup.
Can I lease instead of buying?
Yes. Lease programs exist for operators who would rather preserve capital than purchase outright.
What is a startup package?
A startup package bundles the equipment with training and launch support, so one agreement covers the machine and the help to open with it.
How do I apply or get financing numbers?
Submit the form on this page, email sales@cryoinnovations.com, or call 1 (888) 431-CRYO, and a specialist will lay out the financing options for your purchase.

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